Cancellations, Changes and Refund Policy
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Your eTicket advance booking prices are guaranteed.
A 72-hour cancellation or change of tour notice is required for all helicopter tours. If for any reason you decide to cancel or change your reservation, you must notify us 72-hours prior to the tour date. Sorry, cancellations or changes made within 72-hour of the tour are not refundable and will be charged in full.
If you decide to cancel or change your reservation, we require a Reference Number or Order ID and the credit card number used at the time of the reservation.
All flights are weather permitting. If for any reason a flight was cancelled by Sunshine Helicopters due to the weather, your ticket will be fully refunded or you may choose to re-schedule your tour plans.
Please note that flight route and destinations may be changed due to weather conditions.
For further assistance, you may contact us via e-mail or call our reservations from US, HI and CAN 1-866-501-7738. All other countries call 1-808-270-3999.
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